/ Studio Care

Direct help for daily wares

Every inquiry is handled directly at our studio bench. Whether you need material dimensions, care advice, or parcel updates, we answer every note personally.

Studio Standards

Order and parcel guidelines

Clear practices for every order leave no surprises between our workbench and your home doorstep.

Twice-weekly dispatches

Thirty-day returns

Custom studio inquiries

Orders depart our studio on Mondays and Thursdays. Each parcel is wrapped in recyclable kraft cushioning and sealed with water-activated paper tape.

If an item does not suit your space, send it back within thirty days of delivery in original condition for an unhurried replacement or refund.

We accept limited custom dimensions and batch gift requests during quiet months. Reach out early so we can verify current material inventory.

Send A Note

Write to the studio

Share details about your order number or the specific item you are considering. We review new messages every weekday morning over coffee.